FAQ

Frequently Asked Questions


1. Do you offer customer support?

Yes! Our support team is available 24/7.
If you have any questions, feel free to contact us at:
📩 support@zavorya.com


2. How long does shipping take?

Shipping times depend on your location.
Typical delivery times are:

📦 5–12 business days

You will receive a tracking number once your order has shipped.


3. Do you offer order tracking?

Yes. After your order has been shipped, you will receive an email with a tracking number, so you can follow your package at any time.


4. What payment methods do you accept?

We currently accept:

💳 Shopify Payments
(Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Shop Pay)

🟦 PayPal
Fast and secure checkout using your PayPal account.

All payments are fully encrypted and secure.


5. What is your return policy?

We offer a 30-day return policy.
If your item arrives damaged or you are not satisfied, please contact our support team at:
📩 support@zavorya.com

We are always happy to help.


6. Can I change or cancel my order?

If your order has not yet been shipped, we can modify or cancel it.
Please contact us as soon as possible at support@zavorya.com.


7. My order is delayed — what should I do?

Delays can sometimes occur due to courier processing times or high-volume periods.
If your order is delayed longer than expected, feel free to contact us — we will gladly assist you.


8. Is shopping at Zavorya safe?

Absolutely. Our website uses SSL encryption to protect your personal information and ensure secure payments at all times.